Refund policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund within 7 days of delivery, subject to the conditions below.

Items must be unused, in their original condition, and returned in original packaging. Products that are damaged due to misuse, wear and tear, or improper handling will not be eligible for a refund.

To initiate a return, please contact our support team with your order details. Once your return request is approved, instructions will be provided. Customers may be responsible for return shipping costs unless the item received was defective or incorrect.

Refunds will be processed after the returned item is received and inspected. Approved refunds will be credited back to your original payment method within 5–10 business days, depending on your payment provider.

Please note that certain items such as personal care products or customized items may not be eligible for return due to hygiene or personalization reasons.